Bharat Interface for Money (BHIM) is a new feature of banking and has become popular in India. Under the Digital India Campaign, the UPI payments method is mostly used online service in banking. BHIM app is the first app based on this UPI payments. If you are using BHIM App and facing an issue with the registration process, then this guide is for you. In this article, I have explained how to solve BHIM UPI registration failed issue.
How to solve the issue of “UPI registration failed” in BHIM App
This issue may occur due to various reasons. We will see each possible reason and way to fix that issue.
Solution 1 – Check The SIM is inserted in SIM Slot 1
Many phones have dual SIM tray, and many users take advantage of this feature. Most of the time we make the SMS sending option to SIM 1 only, and if you insert your Bank registered Mobile number in SIM slot2, then the BHIM app may not be able to send the message from SIM2.
Due to this problem, UPI registration cannot be completed, and you may get the error “UPI registration failed”.
To solve the issue insert the SIM in SIM Slot1 always.
Solution 2 – Ensure Balance in the SIM to solve UPI registration failed issue.
UPI registration is done via SMS and requires a balance to send the SMS. If you don’t have a balance in your Bank registered mobile number, then verification cannot be completed.
To solve, this issue recharges your number with an available topup or SMS pack.
Solution 3 – Check your mobile number is in the Network range.
If you are using the Wifi connection to download the app, but your Mobile doesn’t have network coverage, then SMS sending will get failed. Due to this issue, your registration of UPI can get failed.
To solve the issue, you can move to the area network coverage is good and then try again to register.
Also Read – Forgot UPI PIN: How to change/reset UPI PIN in 2 minutes
Solution 4 – Check if your number is registered in the Bank.
Your mobile number might not be registered in the Bank. Due to this UPI app is not able to recognize your identity and the UPI registration process gets failed.
To solve this issue, you need to register a mobile number in the Bank. Visit your bank branch and fill-up the form to link your mobile number with the Bank account.
Solution 5 – Keep only one SIM in your phone.
sometimes UPI App (BHIM App) may not be able to detect the correct SIM from your available two SIM cards. Due to this, the “UPI registration failed” issue may get arrises.
To solve this issue, just remove the other SIM from the phone and keep your Bank registered mobile number in SIM slot1.
Solution 6 – Try after some time as Servers might be busy.
UPI service is the fastest-growing feature and facing blackout many times. The issue of “UPI registration failed” may occur due to such server overburden.
You may wait for some time and then try again to register for BHIM UPI.
Also Read – How to check bank account balance without internet
Solution 7 – Disable VoLTE feature on the phone.
One of our readers has provided this excellent solution. He tried all the above solutions and nothing worked, but then he turned off the VoLTE feature from his phone, and BHIM UPI registration got successful.
To turn off the VOLTE feature, go to your Settings –> Wireless and Communication –> SIM settings –> Turn off VoLTE.
Many thanks to Mr. Mukharjee for this solution.
Solution 8 – Fully register your Mobile Number in the Bank (and not just for SMS reception).
Some banks only register your mobile number just to receive withdrawal notifications. In this case, you need to link your mobile number with the Bank by going to Branch. After you fully register your mobile number with your account, you can now easily register for UPI and UPI registration failed issue will be solved.
Solution 9 – Disable Wifi Connection.
Sometimes UPI app needs to be run on the SIM card Internet to verify the SIM details. If you are using a Wifi connection, then try turning off the Wifi connection.
Solution 10 – Give the required permission to App.
When starting the app for the first time, the app asks you to allow the required permissions. If you have denied such permissions, you may get UPI registration failed issue. To give the permissions back to App, uninstall the app and install it from the play store/app store.
You can also check if all the permissions are allowed to BHIM app by going to the settings–> Apps –> click on All apps and then select BHIM App –> Select permissions. Here, you can enable all the permissions required by the app.
Must Read – UPI transaction limit per day
Solution 11 – Re-install the BHIM App
If none of the methods works, you can uninstall the app and reinstall the app by downloading from the play store or App store.
Download BHIM app from android
Solution 12 – Disable Wifi Calling feature
A new feature called wifi calling is recently been rolled out in India in some networks. As this feature is new and not fully rolled out, you might get issue of sending and receiving SMS while registering on the BHIM app.
To disable the wifi calling feature, go to Settings –> Network and connections –> Wifi Calling and then turn off this feature.
Restart the phone and then you can register on the BHIM App.
Solution 13 – Install BHIM App using Mobile Data
One of our readers Mr. Rajesh have found this solution. Many thanks to him.
Even I was facing the same issue on my iPhone. The phone number verification was failing continuously. Finally, I could rectify it. Tried below steps for successful installation:
- Uninstall the Bhim App is already installed.
- Do soft Reset(Hold Home Button + Power Button until the phone turns off and Apple Logo comes).
- Ensure Wifi is off.
- Download and Install the App with Mobile Data
- This time Mobile number verification successfully completed.
Note: Ensure you are able to send the SMS. I had some issues with iMessage and it was blocking me from sending normal SMS also.
Must Read – How to remove bank account from UPI Apps
Summary –
The error “UPI registration failed” in the BHIM UPI may occur due to various problems. From this post, you already got the possible issues and solutions to fix this issue.
If you are still facing a UPI registration failed issue, you can write your questions, queries in the comment section below.
Upi registration always failed,
Despite having mobile verification twice, the application is asking for repeats on mobile again and again.
Upi registration always failed
Upi registration failed….
Upi registration failed
Changed my sim and now not able to register on UPI. Unable to verify ir mobile number
Hi,
My I’m regular user of BHIM UPI App. But recently I’m facing issue while doing some transactions. It gives me error ‘Your device details have been changed, please complete mobile verification process once again to perform transactions.’ I’m using same mobile & same SIM card of IDEA which is working one. So I deleted BHIM UPI App from mobile & reinstalled. But now I’m not able register my mobile with BHIM UPI. During initial registration it’s not sending SMS for verification. Please help.
Hi, please confirm that you have balance in your SIM to send the SMS. Also, check all methods mentioned in the article and your issue will be resolved.
I have similar issue, tried everything you mentioned in the above post. Please suggest any alternative, if you know.
Regards
Hi, the post updated, please try the new method
After installed BHIM App it’s asking mobile number verfication, getting error message ” Mobile number verification has been failed due to some issue” please try againg askin… I amtrying past 3days, still problem is not resolved…please help or call me 7337464284
My bank is registered with BHIM app but I can’t send money or any apply any services which are available on Bhim app. So please help me urgently.
What error you are facing?
Fully trying all your solution but still showing unble to process
After inserting sim back into sim slot 1 still not able to login.
Hi, check if SMS services are working on your sim
Recently I have formatted my Iphone and reinstalled the BHIM app, from last 15-20 days i am not able to register my sim on BHIM app, as it always say ” “Failed to Verify Number” Mobile number verification has failed due to some issue. Please try again
I have tried 100 of times in these 20 days. Before formatting fone, BHIM app was running smoothly on my iPhone, There is no dual sim problem as I phone is single sim, I am postpaid user and MY SMS are going out properly to other users.
Even i uninstalled and reinstalled the app to try but nothing is working.
Strange issue, please wait for an update from Bhim app or you can report the problem in the app
Same issue. Were you able to solve?
Same issue happened
I have tried more than 50 times and using single sim iphone, volte off 3g network selected
my mobile number is not getting verified. I tried to reinstall the app on my phone which is Iphone 6 but to no avail. Also have only 1 sim slot, net connection and mobile network coverage is good- inspite of that i am getting a mobile verification failed message – Already 15-20 sms have gone but none are of any use. Kindly help
having the same issue i have applied every tips but still it says verification interrupted, dont know what should i do. were you able to solve this problem.
Hello, Sarita and Bivek
Your issue might be with the bank. Visit the bank branch and check whether your mobile number is fully registered with your account and not just for sms banking. Ask them to register your mobile number for UPI verification.
Validation error means what at the time of UPI registration in HDFC bank app.
Validation error occurs when you enter incorrect details. Pls do check the details you are entering
I too get the same Validation Error when trying to register VPA for UPI in my HDFC mobile app. Did you get any solution?
Reinstall it using mobile data
I have tried all the steps mentioned in various sites and none could solve my problem.
Then, I turned OFF the VoLTE under SIM settings and mobile data and used wifi, and WAS ABLE TO REGISTER THE UPI
Hi, glad that your problem is solved. I have added solution to our guide with due credits.
Can confirm this worked for me. You’re a lifesaver dude, I been trying this for months.
I am facing mobile number verification problem on my iPhone 6 phone. I had removed sim and reinserted it. Please help me sir.
Hello , my name is HIREN Pankajkumar Shah. I am trying for the last 1 year to get myself registered with UPI but I am unable to do it. I have gone to my bank several but even they are unable to figure out the problem. While registering for the UPI, I am told to Contact your Bank.
Hi, have you tried registering on PhonePe, Google pay apps? If not, please try on these app and let us know if it works. If not, mention the specific error you are getting.
While trying to register in the bhim app, after successfully filling the passcode the message displaying that “due to technical problem not able to proced with further process”. How to get rid of this problem?
Friends, just to update that I have been facing the same issue of mobile registration failed post formatting of my iPhone7 . I was doing hit & trial with mentioned solutions but to no avail . Finally, I went to Setting —>mobile data —> mobile data options —>voice & data —> select 3G ( un -check 4G VoLTE ON & 4G VoLTE OFF ) & it worked. Finally after 3 months I’m able to access BHIM UPI.
Thanks
Friends, just to update that I have been facing the same issue of mobile registration failed post formatting of my iPhone7 . I was doing hit & trial with mentioned solutions but to no avail . Finally, I just went to Setting —>mobile data —> mobile data options —>voice & data —> select 3G ( un check 4G Voltesetting & out of 4G ) & it worked as I was able to send message & got confirmation as well. It is one of the solutions for failed mobile registration. Thanks
iphone6s – tried million times. failed or timed out. please help.
BHIM app for IOS is not supported, SMS sending is not compatible, try in Android platform.
UPI registration always failed.
After enabling data roaming in mobile settings. It is worked for me.
Registration timed out message keeps coming. Sometimes it says request not sent. Registration failed message also came once.
More than 20 attempts made already. All checks suggested in Bhim help page are complied.
Please suggest solution early
my mobile number is not getting verified. I tried to reinstall the app on my phone which is Samsung M_10 but to no avail. Also have only 1 sim slot, net connection and mobile network coverage is good- inspite of that i am getting a mobile verification failed message – Already 15-20 sms have gone but none are of any use. Kindly help
Hi, the post updated, please try the new method
Sir, Disable 2nd unregistered sim and use 2G or 3G network. Uninstall BIM App and install again and proceed. Problem resolved.
I tried login for the BHIM app for more than 100 times..I tried evrything like re-installing the app and all the measures.But still I am facing the Verification interrupted error,Please try again and wait while verification gets completed.
Please help me out asap as I am facing this issue from the last one week .
I am facing mobile number verification problem on my Redmi Not 8 Pro. I had removed sim and reinserted it. Please help me sir. my Mobile no. is :- 922170XXXX.
Hi, Please try the above-mentioned methods, it can solve your problem.
Turning VoLTE off really worked. Great solution!
Hi, I am glad that your issue is resolved.
Hi All,
I just updated my Samsung M30 Phone to Android 10 and then after Mobile verification failed with BHIM App for at least 10 days i would have tried.
I had dual Sim as well and registered SIM placed in Tray 1, and i have removed the Non registered SIM as well. I ave tried all possibilities including turning off the VoLTE. Issue was not resolved.
Finally i resolved by turning off my WiFi while attempting the SIM verification.
Kept WiFi turned off and Mobile Data was On and tried verifying the SIM its got success.
Hope this would help others, Thanks.
Thanks for informing us. We will add this method with credits
Uninstall the app then reinstall it.
After you reinstall it will ask for permission for call/sms/location.
Provide access to all 3 then try. Issue will be resolved.
After installing BHIP UPI all process done but after selecting bank account im getting an error account exists. N not getting next screen to process & registration. Please help me in that
Sir, Disable 2nd unregistered sim and use 2G or 3G network. Uninstall BIM App and install again and proceed. Problem resolved.
Sir, Disable 2nd unregistered sim and use 2G or 3G network. Uninstall BIM App and install again and proceed. Problem resolved.
Please uninstall Bhim app and install again. My issue is resolved.
Very poor user experience..
Keep on getting registration service not available at this time error
lets just admit that somebody from app development team has made some changes and now everyone is facing issues. Requesting to roll an update quickly to fix the errors.
BHIM app was working with my mobile no in Android. But sim registartion fails in iphone 5s continuously. Tries all the steps except Volte OFF which is not available in iphone 5S.
Hi, try to use 2G/3G signal
Iam also trying i have iPhone 5S i tried hundred times today. its not sending message. some times it is sending message. but verification failed message iam receiving. in 20 times 1 time its sending message still its failing. another 19 times it says Failed to send message and verify. Please help.
I have iPhone 5S i tried hundred times today. its not sending message. some times it is sending message. but verification failed message iam receiving. in 20 times 1 time its sending message still its failing. another 19 times it says Failed to send message and verify.
Please help. i am expecting early HELP. Thanks
Hello Everyone,
I tried all the solution except “Factory reset”. It was working well before v2.0. But from v2.0 it started giving registration issues. Please let me know if there is any other solution other than the mention above. Pls share the solution on my mail [email protected].
Thank You.
I am also facing the same issue as you all are facing. I tried many times. None of given solution worked. Tried WiFi suggestion, tried VoLTE On/Off, tried reinstalling 25+ times, tried restarting phone and then reinstalled, tried Factory Reset and installing app BUT the result is same, registration not working .
Tried on another Phone with same sim card. Tried everything.
But Here i noticed 1 thing which may be useful to developers that
When I go back, it shows screen to enter 4digit pin. and after this it continues to registration window and again after failure it continues to registration failed.
At last None of the given solution Worked. Means there is a problem with the app, not the devices or any messaging app and BHIM app makers should Admit this.
iphone 6 i switched off wifi volte i have only one sim and post paid still verification failed already trying since yesterday over 15 attempts what do i do?
Sir mera 20/5/2020 or 23/5/2020 pending hua hai abhi tk refund nhi hua hai sir please sir return kr dijye name wasim Ansari account no 4943182100XXXXX ifsc BKID000XXXX Amazon upi [email protected] mobile no 97717XXXXX
Hi, aapke paise kuch din me return aa jayenge. Krupya aap apni details kahi par aise na de.
YOUR DEVICE OS VERSION DOES NOT SUPPORT BHIM PLEASE UPDATE TO THE LATEST OS AND TRY AGAIN
Note : I have Iphone 6 with Software Version 12.4.7
Single Sim Slot
Important Note : OS version updated Up to date
kindly Fix this issue
Hi – I just got the new iPhone 11 pro max and believe that it is the issue with this phone only. After selecting Language and allowing app to send notification etc – I do not get the option to select SIM – i.e. It’s just not there to select. Don’t know if i was able to explain my problem – wish I could post a picture here to clarify. Has someone else faced this issue and was there a resolution?
Yes, it might be the device-specific issue. You can report the issue from your app to get it fixed
This can never be the problem
With phone model, am also using iphone 11 pro max and others iphones as well but this problem is persistent. Stop blaming phone handsets. It’s better you use your energy fixing the app
Hi
I have an iphone which allows a virtual sim but i am using only one sim and when i try to login i just see verify mobile number but the app is not sending the SMS. i have tried turning off VOLTE, wifi and restarting. There is balance on sim and even network
BHIM App and iPhones seem to have issue. Please wait for the fix from BHIM App OR you can use other UPI Apps like PhonePe, Google Pay, etc
Every time I’m trying to make payment it says your device details have been changed, please complete mobile verification process once again to perform transactions.
Even I was facing the same issue in my iPhone. Phone number verification was failing continously. Finally I could rectifiy it.
Tried below steps for successfull installation:
1. Uninstall the Bhim App if already installed.
2. Do soft Reset(Hold Home Button + Power Button untill phone turns off and Apple Logo comes).
3. Ensure Wifi is off.
4. Download and Install the App with Mobile Data
5. This time Mobile number verification successfully completed.
Note: Ensure you are able to send the SMS. I had some issue with iMessage and it was blocking me from sending normal SMS also.
Glas that your issue is resolved. I have added your method in our guide with due credits.
I had registered my HDFC mobile app with UPI and created a VPA too. I deleted that VPA and tried creating new one. But now I am unable to register HDFC mobile banking app with UPI. I keep getting “Validation Error.” I have tried all steps above. Contacting HDFC is a waste, as HDFC really don’t care about customer’s problems. Any solutions?
I HAVE CHANGE MY SIM CARD ONLY FOR THE SAME PHONE NOW WE DID NOT ABLE TO REGISTER MY SIM AGAIN WITH MY OLD UPI ID CAN ANY BODY HELP ME