I forgot my user ID of SBI credit card

State Bank of India provides a wide range of Credit cards to its customers for secure services funding. If you are an SBI credit card holder and using any SBI credit card, then you must have a User ID and password for managing your card. If you have forgotten the User ID of your SBI card, then you cannot control your card or check statement. In this guide, we will see how to recover the SBI credit card user ID. You will get the answer to your question I forgot my user ID of SBI credit card in details and step by step instruction to the solution.

I forgot my user ID of SBI credit card

Requirements to solve I forgot my user ID of SBI credit card issue

  1. You need to have your SBI credit card with you to enter card details while resetting username.
  2. Have your mobile number registered with you. The mobile number should be linked with the SBI credit card account.
  3. Smartphone for using the SBI card App.

Step by step solution to I forgot my user ID of SBI credit card

Step 1: Open the SBI Card App on your smartphone and select the option “Unlock Username” just below the username field box.

I forgot my user ID of SBI credit card 1

Step 2: Now, on the next screen, enter your SBI credit card number, CVV, and your Date of Birth to verify the details.

enter sbi credit card details

Also Read SBI Credit card activation and set PIN within 5 minutes

Step 3:  Now, the system will send you the OTP on your registered mobile number and Email ID.

enter the otp received

Step 4: Once you receive the OTP, enter in the box and tap on the VERIFY button.

Step 5: After successful verification of the OTP code, your username will be displayed on the next screen.

I forgot my user ID of SBI credit card 2

That’s it; you have now got the solution for the query I forgot my user ID of SBI credit card.

Also ReadTrick to increase SBI Credit Card limit


You can easily reset or recover your username for your SBI card from home without going anywhere. You can do this activity from your phone and easily solve I forgot my user ID of SBI credit card query. If you have any doubts or problems regarding the SBI card username forgot issue, feel free to comment below in the comment section.

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  1. After entering above details, then new password entered, but user id details not sent.

  2. My sbi creditcard mobile application not working I’m trying to forgot user name but app erore showing .sorry unebel tothise services conect sbicard server please try again
    I’m trying 500

  3. Hi, you can recover userid by following above guide, and then you can reset the password for your sbi card login.

  4. Hi gurudeva here sbi credit card holder I forgot users and password how to find out old user I’d and password pls help me.if I mention new user I’d and password it’s possible