As per new RBI guidelines, the international transactions on the debit/credit cards are turned OFF by default. If you want to do international transactions, you must manually enable it from internet banking/mobile banking or send SMS from your registered mobile number. In this guide, we will see how to enable international transaction on Kotak debit card.
Things required to enable international transaction on Kotak Debit card
- Registered mobile number – Your mobile number must be registered with the bank and should be with you during the process.
- Internet banking User ID and Password – To enable international transaction via net banking.
- Kotak CRN – To register on Kotak Mobile app
How to enable international transaction on kotak debit card?
There are three methods through which you can enable or disable int. transactions –
- By using Kotak 811 App.
- By sending SMS
- By using Internet Banking
Method 1 – How to enable international transaction on Kotak Debit card using Kotak 811 App
- Step1: First of all, download Kotak 811 mobile app on your smartphone.
- Step2: Now, register on the app using CRN and a registered mobile number.
- Step3: Once the registration is completed, login into the app using a six-digit MPIN or fingerprint authentication.
- Step4: From the bottom menu, tap on the Service Requests option.
- Step5: Tap on the Debit Card option from the menu.
- Step6: Now, tap on the Card Controls Option from the menu.
- Step7: Under the International Controls option, enable Ecom/POS/ATM options as per your requirement.
- Step8: Tap on the Confirm button, and you will receive OTP on your registered mobile number.
- Step9: Enter this OTP and click on the Continue button.
An international transaction is now enabled on your Kotak debit card.
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Method 2 – How to Enable international transaction on Kotak debit card by Sending SMS
- Step1: From your registered mobile number, type the following SMS –
Type DCENB [space] Last four digits of the card number
- Step2: Send this message on 9971056767
- Step3: Once the SMS is delivered successfully, the International transaction will be activated on your Kotak debit card.
Method 3 – Enable via Internet Banking
- Open the Kotak Bank website on your computer/smartphone browser.
- Log in using your CRN/Mobile Numer/Password combination.
- Now, from the dashboard, click on the Services tab, From the left side menu, click on the “Cards” option.
- Then click on the ‘Debit Card‘ option.
- Now, click on the “Click here to view/modify the limit on your Debit Card” option from the debit card shown on the screen.
- Enable the International Transactions from the screen and click Continue to save the changes.
How to Disable International transaction on Kotak debit card?
After you complete your international transaction, you may want to disable the international usage on your card. This step is recommended to secure your card from possible fraud.
- Step1: Login to Kotak 811 App and tap on Service Request option from bottom menu.
- Step2: Tap on ‘Debit card‘ and then ‘Card control‘ option.
- Step3: Disable ‘International’ option by tapping on the toggle button.
- Step4: Tap on the ‘Continue’ button and from the next screen, confirm that you want to disable international transaction.
International Card usage will be disabled until you enable it manually.
In this guide, we have seen how to enable international transaction on Kotak debit card. You can do this process on your own by just sending SMS or from the Kotak app itself. If you have any doubts/queries regarding this post, please write to us in the comment section below.
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