I Forgot HDFC customer ID. How to get Customer ID of HDFC bank Online and Offline?

HDFC Bank provides internet banking facilities to its account holders for easy transactions by sitting at their homes. An HDFC customer can do almost every transaction of their accounts using internet banking by login into their account using their Customer ID and password. But, if you forgot the customer ID, you cannot log in to your banking account. In this guide, we will see how to get customer ID of HDFC Bank online and offline. The guide solves the problem of forgot HDFC customer id in an easy and step-by-step.

I forgot HDFC customer id

Things required for HDFC customer ID recovery –

  1. Date of birth of Account holder.
  2. PAN card number.
  3. Registered mobile number.
  4. The mobile number should have an active plan to receive SMS.

How to get customer ID of HDFC Bank? Steps to solve I forgot HDFC customer ID issue Online.

  1. Open the HDFC Internet banking website on your computer/mobile – https://netbanking.hdfcbank.com/netbanking/.
  2. Click on the Forgot Customer ID? option from the new page.click on forgot user id option
  3. Now, on the browser’s new window, you will see the form asking for various details.
  4. In the form, enter your Mobile number registered with the bank. Enter the Date of birth of the Account holder and PAN card number.click on forgot user id option
  5. Finally, enter the correct CAPTCHA code and click on the CONTINUE button.
  6. Now, on your mobile, you will get an OTP.
  7. Enter this OTP on the next page and click on the CONFIRM button.
  8. Once the OTP is confirmed, your Customer ID will be displayed on the screen.
  9. The Customer ID will also be sent to your mobile number via SMS.

This is how you can quickly get your customer ID at home.

Must Read – How to check bank account balance without internet on mobile

Solve “Forgot HDFC Customer ID” using offline methods. How to get customer ID of HDFC Bank without going to bank?

If you don’t have a PAN number, Mobile number, or Date of birth, you can follow the OFFLINE methods to get your customer ID from HDFC bank.

A. Customer ID is printed on the Wellcome letter

If you forgot HDFC customer ID, you could get it by opening your Wellcome letter, which you got while opening the bank account.

B. On the chequebook

You can get HDFC customer ID printed on the first page of the chequebook, along with the account number, IFSC code, etc.

C. On the Passbook

A bank passbook has printed information of many details about your account and personal information. Open the first page of your passbook to get HDFC customer ID and the account number, IFSC code, branch code, SWIFT code, branch address, your address, etc.

D. From the Account Statement

You can get the hdfc customer ID from your account statement. Open the first page of the statement to check the customer ID of your hdfc bank account.

With these four methods, you can quickly get a HDFC customer ID.

Must Read – How to check bank account balance on phone within 5 minutes

How to get customer ID of HDFC Bank by calling the customer Care number?

If none of the above methods works for you, you can call HDFC customer Care to get your unique customer ID number.

  1. Find the HDFC bank customer care number in your area – https://v1.hdfcbank.com/personal/find-your-nearest/find-phone-banking.
  2. Select the State and city to get the relevant customer care phone number and call from your mobile number.I Forgot HDFC customer ID. How to get Customer ID of HDFC bank Online and Offline? 1
  3. Once the call is connected, speak to customer care and tell them you forgot HDFC customer ID.
  4. The bank executive will then ask you the details like account number, account holder’s full name, Date of birth, etc. ( Never share card number and PIN with anyone)
  5. Once your identity is confirmed, your customer ID will be sent to you on your registered mobile number by SMS.

This is how you can quickly get customer ID by calling hdfc customer care

Summary –

You can quickly get your unique customer ID if you forgot HDFC Customer ID. You can retrieve your customer id by online method or offline method. In this guide, we have seen the one online and four offline methods to get your hdfc customer ID. All the methods can be followed by sitting at home, and you don’t need to go to the bank to complete your work. If you can still not get your customer id, please comment on your questions and queries in the comment section below.

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  1. I lost my hdfc bank passbook and i want cust id which i forgot.how can i recover it.pls help me i do online method but nothing works for me

  2. I have only HDFC credit card. Can I get customer id without savings account? If yes, how to find / generate?

  3. Sir please open my net banking my passbook not mention for customer ID number.please give me open to net banking give me a customer ID number
    Contact number for 95003XXXXX



  5. You can also get customer id printed on passbook, chequebook first page. You can also recover customer online. Please read full guide to know the all methods.

  6. Hi, you can get the Customer ID in the welcome kit you received. You can follow the above guide to get the customer id by various methods.

  7. I need customer id for net banking which has password and it is requesting to put the customer id so i forget the id. how should i get this?

  8. Hi, kripya article me diye gaye tarikon se aap apna hdfc customer id pata kar sakte hai